Enhance Business Operations
Navigate, instruct, and support with digital precision.
SERVICE AR utilizes augmented reality to enhance operational processes by overlaying contextual information related to the environment onto any mobile device screen. Workers can view their immediate surroundings through devices like smartphones or smart glasses, augmented with digital elements like navigation, step-by-step instructions, and remote support. This empowers operators with visual guidance and training, allowing them to carry out complex processes efficiently and safely.
VIEWAR stands as the sole system that provides this comprehensive feature set within a single product, complemented by the option for source code access, allowing advanced customization and seamless integrations.
Features & Benefits
The only all-in-one solution for industrial Augmented Reality software.Indoor navigation
Minimize orientation time and assist your workers in locating the quickest route to any service point.
Work instructions
Complete tasks and training with increased speed, precision, and consistency.
Checklists
Improve the quality of maintenance inspections by utilizing standardized and interactive checklists, ensuring tasks are completed without errors.
Remote support
Resolve problems remotely with augmented reality-powered guidance, providing assistance as if someone is right there with you.
Defect marking
Utilize digital annotations to capture defects within any physical location and simplify their identification and relocation.
Maintenance tours
Reduce time spent on navigation and efficiently guide your employees along the fastest route during their maintenance tour.
AI-Detection
By using AI detection you can verify the state of any object, thereby enhancing the speed and quality of maintenance procedures.
IOT data visualization
Display real-time data where it is really needed.
Deep link integration
Utilize deep links to initiate any SERVICE AR task directly from your internal ticket system.
Location-based content
Display digital content based on your physical position.
User Authentication
Verify user identities and manage access to your application.
Offline Mode
Employ SERVICE AR in areas lacking internet connectivity, and automatically save data once a connection is restored.
VR Web Version
Utilize SERVICE AR via your web browser.
The virtual reality web version shares identical features with its mobile counterpart, with the difference that content is viewed through a browser. This enables visualizations of entire facilities, enabling users to walkthrough the digital twin and engage different activities. Similar to the mobile application, users can receive guidance to specific destinations within the 3D scan of the facility and participate in location-based training scenarios.
Easy Setup and Integration
Industries Transformed by SERVICE AR
APIs & Integration
SERVICE AR comes with multiple integrations and can also be used via ERP vendors.
External database
Contextual information/data such as text, images and videos can be added to each service point created. This data can be added or updated manually, or conveniently retrieved directly from a database through an API.
Deep Link Integration
SERVICE AR generates deep links and QR codes for seamless integration and easy launch of interactions in existing task management systems, eliminating manual app switching.
IoT Data Visualization
Automatically fetch real-time data directly from any existing database using an API. Visualize this live data through AR-Labels precisely at the location where it is most essential.
Native Library
By utilizing our native library, the entire range of SERVICE AR functionalities can be seamlessly integrated into any alternate (third-party) application.
Source Code Access
Gain full access to the SERVICE AR source code, empowering JavaScript developers to change user flows, create customized integrations or extensions, and perform UI adjustments.
ERP Vendors
SERVICE AR is seamlessly integrated into the major ERP vendors globally, such as SAP (including Service & Asset Manager and Field Service Manager) and IBM Maximo.
Additional Services and Licences
White-Label App: Publishing, Management and Updates
Normally, SERVICE AR is accessed via the public app. However, if you prefer to employ SERVICE AR through a company-branded app, we offer a customized standalone solution that seamlessly aligns with your corporate identity and design.
On-Premises Server License
If you prefer having more control over security measures and compliance, we also offer on-premises hosting in addition to cloud hosting. This option enables you to host SERVICE AR within your organization’s own IT infrastructure.
Supported Devices & Compatibility
Built for all AR capable devices.
Mobile
iOS, Android
Desktop
Browser based
AR Glasses
Magic Leap 2
Smart Glasses
Coming soon
| Minimum requirements | |
|---|---|
| Operating systems | iOS 11, Android 7.0 |
| Build in technology | ARKit or ARCore |
| Recommended | |
|---|---|
| Operating systems | iOS 12 or later, Android 11 or later |
| Build in technology | ARKit or ARCore |